Webmaster / Web Administrator / Technical Specialist

We are looking for a technical ninja with a passion for web to join our team!

(Part time / Full time)

Do you have a passion for all things tech and web? Are you a detailed person who is super organised, faces technical challenges with optimism and doesn’t rest until you have found a solution and resolved it? Can you handle multiple projects and tasks at once whilst remaining composed, prioritising and communicating with the wider team effectively?

If you answered yes to all of the above, then you might just be right for our team! 

About the job

We are looking for a skilled webmaster for ongoing work with our web and digital marketing services agency. We wear many hats and take care of web design, web hosting, website maintenance and management, online marketing (SEO, PPC, Social Media) and more.

The successful candidate will essentially be a Webmaster and be able to do a little bit of everything! From supporting clients, taking caring of various tasks on an ongoing basis, WordPress web design, to knowhow of cPanel and hosting accounts, etc.

Our ideal team member will also be responsible for initiating client services, whether that be setting up host accounts for new websites, migrating websites to our servers, setting up email accounts and so on. They will also need to have flexible availability, be attentive to detail and fully self-motivated.

A positive mindset and passion for technology, computers, hardware, and software are an absolute must. This position requires you to be able to work independently, as well as with the team and clients.

Most important to us, above and beyond anything else, is whether you are a fit for our culture. Culture fit is #1, and along with that, a high integrity and a results-focused attitude are key.

Requirements

  • Effectively manage workflow and prioritise tasks across communication and project management platforms
  • Strong communicator with a requirement to talk to the end client and resolve their issue or deal with their request effectively and manage the relationship with the goal of delighting the client
  • Ability to work on multiple projects at any one time.
  • Operate in a fast moving environment and adhere to deadlines whilst producing high quality work each and every time.
  • Be able to work autonomously and stay focused on the job at hand.
  • Understand the big picture of each project and the company, but also be able to drill deep into each project to establish what needs to be done and when.
  • Passion for working with others (being collaborative) and helping our team members grow and learn.
  • Ability to handle, direct and provide straight-forward feedback.
  • Technology savvy with the ability to jump into any software system and figure it out.
  • Be a problem solver and think ahead to ensure any challenges don’t greatly impact project progress or outcomes.
  • Manage sensitive credentials

Responsibilities

Here is an overview of the day-to-day responsibilities and requirements of this role:

  • Maintain accurate, up to date records of client credentials
  • Complete full website backups
  • Move websites between web servers
  • Migrate websites from http to https
  • Install, configure and administer Google Tag Manager Including MailTo click event tracking
  • Install, configure and administer Google Analytics and Google Search Console
  • Install and quality check Google Analytics Goals
  • Setup, configure and administer Google My Business
  • Install and quality check Facebook pixel
  • Install and quality check Google Remarketing pixel
  • Install and test ResponseTap Call Tracking Software
  • Setup Microsoft exchange users
  • Configure Microsoft Outlook, Mac Mail and other email clients to connect to Microsoft Exchange
  • Manage domain names (inc. DNS, nameservers, moving domains between registras)
  • Manage CloudFlare
  • Project manage communication with external suppliers
  • Install WordPress content management system
  • Administer WordPress content management system
  • Non-structural content updates (inc. version updates, plugin updates etc.)
  • Set up and test Contact 7 forms, success pages and Google Analytics goals
  • Fault find reports of email address not working (web server email and Microsoft exchange (via 3rd party)
  • Assist with technical requirements of ongoing digital marketing campaigns
  • Manage and maintain dedicated hosting servers (inc. maintaining hosting credentials)
  • Manage communication with external server supplier and technical support

Schedule and location

This is a full-time position so the time investment will typically be 40 hours per week and you’ll be working roughly within the hours of 8am to 5pm, Monday through Friday.

Our company is based in Birmingham, UK, but roughly ⅔ of our team is remote. You can be based anywhere but must be willing to travel every once in awhile. (You can work from home!)

At this time, we are primarily looking for someone based in the United Kingdom but will accept applications from outside of the UK and consider if strong enough so please submit your application if this is you!

This role is not for someone who lives for the weekends and dreads Monday morning going back to “work.” We’re a mission-driven company who, at the core, are about changing the lives and businesses of everyone who comes into contact with our company. Sometimes you might have to work late, sometimes you may have to work a Saturday, but at the same time…. sometimes you’ll get the afternoon off, and you’ll have the flexibility to structure your life the way you see fit. We have a very open and flexible time off policy. But when we have a big project and work needs to get done, then we’re all hands on deck.

Compensation and benefits

  • Negotiable, depending on experience.
  • Vacation, holiday, and personal time.
  • Access to extensive personal development and education resources.

If you’re interested in joining a fun, hard-working, cutting-edge team – then please fill out the form below and we’ll be in touch if it seems like it might be a fit. Please do NOT send your CV/resume or an email as neither one will be viewed or considered.

CLICK HERE TO APPLY

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